All products sold on Solar Nation.ng online shop and offline either comes with or without Manufacturer's warranty. This is because of our wide catalogue of products and brands. For brands with serviceable or replacement warranty, it will be specified on product page of purchase. Endeavour to confirm warranty type, period and terms before purchase. However we at Solar Nation are committed to seeing to your enjoying our products and services.
Should you face any technical issues with our installation services during the warranty period, please contact us through:
If your complaint is related to installation service and within the warranty period, after your complaint is registered, our service engineer will visit your place at earliest to provide you the desired service. In case your product is within replacement warranty, you will shoulder the cost of sending it to us, and we will inspect and shoulder the cost of replacing it with another then send it back to you. In a case your product is under the service warranty, you will shoulder the cost of sending it to us, the product will be serviced and sent back to you free of charge. If your product is out of warranty you would be charged accordingly.
Warranty period of products sold by Solar Nation starts from the date of sale.